Shipping policy

harb® Shipping Policy

We are committed to delivering your harb® products safely and efficiently. All orders are fulfilled and shipped directly from our premium facilities located in the United States.

1. Processing Time All orders are processed and prepared for dispatch within 1-2 business days. Please note that processing times may slightly vary during peak seasons, holidays, or periods of high order volume.

2. Shipping & Delivery Times We utilize trusted carrier networks to ensure your package arrives securely.

• Standard Shipping: Estimated delivery time is 3-5 business days after the order has been processed.

• Please note: Delivery times are approximate and may vary depending on your exact location, local carrier operations, and unforeseen logistical delays.

3. Order Tracking Once your order has been successfully shipped, you will receive a shipping confirmation email containing your unique tracking number. You can monitor the real-time status of your delivery directly through our tracking portal at: Track My Order

4. Lost, Delayed, or Damaged Shipments We maintain strict quality controls and premium packaging standards. However, if your order is significantly delayed, lost in transit, or arrives damaged, please contact us immediately. Reach out to our dedicated support team at care@tryharb.com, and we will promptly investigate and resolve the issue for you.

5. Returns & Refunds For detailed information regarding returns and our 30-day policy, please refer to our dedicated Refund Policy page.

6. Contact Support If you have any questions regarding our shipping policy or need assistance with an existing order, our care team is ready to help. Please email us at care@tryharb.com.